Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the jmmm online gaming platform, including all games, features, promotions, and services made available through jmmm.app (the "Platform"). These Terms apply to all users of the Platform, including registered players and visitors.

By registering an account, making a deposit, or participating in any game or promotion on jmmm, you acknowledge that you have read these Terms, that you understand them, and that you agree to be bound by them. Your continued use of the jmmm Platform following any update to these Terms constitutes your acceptance of the revised Terms.

2. Eligibility

To register and use jmmm, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. jmmm strictly enforces the minimum age requirement in accordance with Philippine gaming regulations. Providing false information about your age is a serious violation of these Terms and may result in permanent account closure and forfeiture of any balance.
• You must be physically located in a jurisdiction where online casino gaming is permitted under applicable law.
• You must not be a resident of any jurisdiction where accessing or using online gambling services is prohibited.
• You must not be an employee, contractor, director, or officer of jmmm, or an immediate family member of any such person.
• You must not be subject to any self-exclusion order or voluntary exclusion agreement with jmmm or any other gaming operator.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

jmmm reserves the right to request documentary proof of age and identity at any time. Accounts found to be in violation of eligibility requirements will be suspended or permanently closed, and any funds held in such accounts may be forfeited in accordance with applicable regulations.

3. Account Registration

Each individual may register only one (1) jmmm account. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. jmmm employs technical and manual verification measures to detect duplicate accounts.

When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your password and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login credentials with any third party.

You are solely responsible for all activity that occurs under your jmmm account. If you suspect unauthorized access to your account, you must notify jmmm support immediately via live chat or by contacting us at the email address listed in Section 14.

jmmm reserves the right to verify your identity before processing any withdrawal. Verification may require submission of a government-issued ID (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method ownership.

4. Deposits & Withdrawals

All financial transactions on jmmm are conducted in Philippine Peso (₱). The minimum deposit amount is ₱100. Deposits are processed through supported payment channels including GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. jmmm does not accept cash deposits or payments via third-party agents.

Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification requirements. jmmm aims to process withdrawal requests promptly; however, processing times may vary depending on the payment provider and any pending verification requirements.

• Withdrawals are subject to identity verification. jmmm may request supporting documents before releasing funds.
• Bonus funds are subject to wagering requirements before they may be withdrawn. See Section 5 for details.
• jmmm reserves the right to withhold withdrawal processing pending investigation of suspected fraud, bonus abuse, or Terms violations.
• Chargebacks initiated through your bank or e-wallet provider without prior contact with jmmm support are considered a violation of these Terms and may result in account suspension.

5. Bonuses & Promotions

jmmm may offer bonuses, free credits, cashback, and other promotional incentives to eligible players from time to time. All bonuses are subject to specific terms and wagering requirements that will be communicated at the time the bonus is offered. General bonus conditions include:

• Bonuses are credited to your jmmm account in Philippine Peso and are subject to wagering requirements before withdrawal is permitted.
• Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as applicable) must be wagered before a withdrawal can be made.
• Not all games contribute equally to wagering requirements. Live dealer games, slots, and specialty games may have different contribution rates as specified in the applicable promotion terms.
• jmmm reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, exploiting promotional terms, or colluding with other players — will result in forfeiture of all bonus funds and may result in permanent account closure.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.

6. Gameplay Rules

All games available on the jmmm Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to abide by the applicable game rules. In the event of a conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.

jmmm's games use certified random number generators (RNGs) for digital games and regulated live dealer studios for live casino games. The outcomes of all games are determined by these systems and are not influenced by jmmm or any third party. jmmm does not guarantee any specific outcome or return to any player.

In the event of a technical malfunction, disconnection, or system error during gameplay, jmmm will make reasonable efforts to resolve the issue fairly. However, jmmm shall not be liable for losses arising from technical failures beyond its reasonable control. Bets placed during a confirmed system malfunction may be voided.

7. Prohibited Conduct

The following conduct is strictly prohibited on the jmmm Platform:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or its games.
• Exploiting software bugs, glitches, or errors for financial gain. Any winnings obtained through exploitation of errors are void and must be returned.
• Colluding with other players to gain an unfair advantage in any game.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Providing false, misleading, or fraudulent information during registration or verification.
• Attempting to access another player's account without authorization.
• Engaging in abusive, threatening, or harassing behavior toward jmmm staff or other players.
• Circumventing any technical measures implemented by jmmm to enforce these Terms.

Violation of any of the above may result in immediate account suspension, forfeiture of account balance, and referral to relevant law enforcement authorities where applicable.

8. Intellectual Property

All content on the jmmm Platform — including but not limited to the jmmm brand name, logo, game interfaces, graphics, text, software, and promotional materials — is the intellectual property of jmmm or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial gaming purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the jmmm Platform without prior written consent from jmmm.

9. Privacy & Data

jmmm collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the jmmm Platform, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.

jmmm implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and jmmm cannot guarantee absolute security.

10. Limitation of Liability

To the maximum extent permitted by applicable law, jmmm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.

jmmm's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your jmmm account in the thirty (30) days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. jmmm makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.

11. Termination

jmmm reserves the right to suspend or terminate your account at any time, with or without notice, if jmmm reasonably believes that you have violated these Terms, engaged in fraudulent activity, or pose a risk to the integrity of the Platform or other players.

You may close your jmmm account at any time by contacting jmmm support. Upon account closure, any pending withdrawal requests will be processed subject to standard verification requirements. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

Players who wish to self-exclude for responsible gaming reasons may do so through the account settings or by contacting jmmm support. Self-exclusion options and details are available on the Responsible Gaming page.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

jmmm operates in compliance with applicable Philippine gaming regulations. Players are responsible for ensuring that their use of the Platform complies with the laws of their own jurisdiction.

13. Amendments

jmmm reserves the right to amend these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. It is your responsibility to review these Terms periodically. Your continued use of the jmmm Platform following the posting of updated Terms constitutes your acceptance of the changes.

For material changes that significantly affect your rights or obligations, jmmm will make reasonable efforts to notify registered players via the contact information on file.

14. Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jmmm support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the jmmm Platform
• Response Time: jmmm aims to respond to all written inquiries within 48 hours

For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page.